Privacy Policy

This Privacy Policy explains how Bark to the Future Ltd ("we", "us", "our") collects, uses, and protects any personal information you provide when using this website or contacting us. We are committed to ensuring your privacy is protected and that any data you share is handled in accordance with the UK General Data Protection Regulation (UK GDPR).

This policy was last updated in May 2025.

Who We Are

Bark to the Future Ltd is a professional dog grooming service operated by Nadine Bernhard.

Business address: 3 Rose Bank Close, Hyde, SK14 8LG
Email: barktothefutureltd@gmail.com
Phone: 07823 507677

What Information We Collect

We may collect the following personal information when you use our contact form or get in touch directly:

• Your name
• Email address
• Phone number
• Your dog's name and details relevant to their grooming needs
• Any other information you voluntarily provide in your message

We do not collect any special category data, financial information, or data from children.

How We Use Your Information

The information you provide is used solely for the purpose of responding to your enquiry and managing your grooming appointments. Specifically, we may use your data to:

• Respond to enquiries and booking requests
• Confirm, amend, or follow up on appointments
• Contact you regarding your dog's care where relevant

We will not use your data for marketing purposes without your explicit consent, and we will never sell or share your data with third parties for commercial purposes.

Legal Basis for Processing

We process your personal data on the basis of legitimate interests - specifically, to respond to enquiries and provide the grooming service you have requested. Where consent is required, we will ask for it explicitly.

How We Store Your Data

Enquiry data submitted via the contact form is transmitted by email and stored within an email account protected by a password. We take reasonable steps to ensure your data is stored securely and is accessible only to us.

We do not use third-party CRM platforms or mailing list software. Your data is not stored in any automated database.

How Long We Keep Your Data

We retain enquiry and appointment records for as long as is reasonably necessary for the purposes described above - typically no longer than two years after your last appointment or contact. Data that is no longer needed is deleted.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access - you can request a copy of the personal data we hold about you
• Right to rectification - you can ask us to correct any inaccurate data
• Right to erasure - you can ask us to delete your data, subject to any legal obligations
• Right to restrict processing - you can ask us to limit how we use your data
• Right to object - you can object to our processing of your data
• Right to data portability - you can ask us to provide your data in a portable format

To exercise any of these rights, please contact us at barktothefutureltd@gmail.com. We will respond within 30 days.

Cookies

This website does not use any tracking cookies or analytics software. We do not use Google Analytics, Facebook Pixel, or any similar tools. The only cookies that may be set are those required for the basic operation of the website.

Third-Party Links

This website may contain links to external websites (such as our Facebook page). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back periodically.

Complaints

If you have any concerns about how we handle your data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.